Privacy Policy
This Privacy Policy describes how Golden Fields Enterprises, LLC, doing business as Goldkamp Junk Removal (“Goldkamp,” “we,” “us,” or “our”) collects, uses, and shares information when you visit goldkampjunkremoval.com (the “Site”), contact us, or use our services. We are based in Troy, Missouri, and serve St. Charles County, St. Louis County, Lincoln County, Warren County, and the surrounding Missouri areas.
Information We Collect
Information you give us. When you submit a form on our Site, call or text us, or book a service, we collect the information you provide, which may include your name, email address, phone number, service address, photos of the items to be removed, and details about the service you are requesting.
Information collected automatically. Like most websites, our Site automatically collects some technical information when you visit, such as your IP address, browser type, device type, pages viewed, and the time and date of your visit (“usage data”).
How We Use Your Information
We use the information you provide to respond to your request, prepare a quote, schedule and perform service, send invoices, and communicate with you about the service you asked about. When you submit a form, your information is routed to the internal systems we use to manage service requests, so a member of our team can contact you by phone, email, or text message about your inquiry.
We also use usage data, together with the tools described below, to understand how visitors use our Site, measure the effectiveness of our advertising, and improve our Site and services.
Text Messages (SMS)
Service-related messages. We use Housecall Pro, our field service management and scheduling platform, to send service-related text messages, such as appointment reminders, crew arrival updates, service updates, invoices, and billing notifications. We send these messages only if you agree to receive them, which you may do verbally, in person, by phone, by checking the service-messages box on a form on our Site, or through another approved opt-in method.
Marketing messages. We use GoHighLevel, a customer relationship management (CRM) platform, to send promotional text messages, such as special offers and seasonal reminders. We send marketing text messages only if you separately opt in to them, for example by checking the marketing-messages box on a form on our Site. Your consent to receive marketing messages is not required as a condition of purchase.
For all text messages: Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Opting out of marketing messages does not stop service-related messages, and vice versa. Carriers are not liable for delayed or undelivered messages.
No sharing of mobile information. We do not sell, rent, or share your mobile phone number, SMS opt-in data, or SMS consent status with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with the service providers (Housecall Pro and GoHighLevel) that send messages on our behalf.
Marketing Emails
We may use GoHighLevel to send you emails about our services. You can opt out at any time using the unsubscribe link included in each marketing email.
Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies. Specifically, we use:
- Google Analytics (GA4), to understand how visitors use our Site.
- Google Ads conversion tracking, to measure the performance of our Google advertising.
- Meta (Facebook) Pixel, to measure the performance of our Facebook and Instagram advertising and to show relevant ads to people who have visited our Site.
- Google reCAPTCHA, on our forms, to help prevent spam and automated abuse. Your use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.
You can control cookies through your browser settings. You can also manage ad personalization through Google’s Ad Settings (adssettings.google.com) and Meta’s Ad Preferences (facebook.com/adpreferences). Blocking cookies may affect how some parts of our Site work, including advertising measurement.
How We Share Your Information
We do not sell your personal information. We share information only in these situations:
- Service providers. We use third-party tools to operate our Site and our business, including our form provider (Gravity Forms), our field service management and scheduling platform (Housecall Pro), our CRM and messaging platform (GoHighLevel), Google (Analytics, Ads, reCAPTCHA), and Meta (Pixel). These providers process data on our behalf or under their own privacy policies, as applicable.
- Legal requirements. We may disclose information if required by law, or to protect the rights, property, or safety of Goldkamp, our customers, or others.
- Business transfers. If Golden Fields Enterprises, LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Retention and Security
Form submissions are stored in our Site’s database (through Gravity Forms) so we can track and follow up on service requests. We use security software to help protect our Site, which may log information such as IP addresses to detect and prevent unauthorized access. We also run routine automated backups of our Site, which may include form submissions, retained for business continuity purposes. We keep service records for as long as needed for business, tax, and legal purposes.
We use reasonable administrative and technical measures to protect your information, but no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Choices and Rights
You may contact us at any time to ask what information we have about you, to correct it, or to request that we delete it. We will honor reasonable requests, except where we need to keep certain information for legitimate business or legal reasons, such as completed service and billing records.
Children's Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will remove it.
Links to Other Websites
Our Site may contain links to third-party websites, including Google and Meta. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page, with an updated “Last updated” date.
Contact Us
Goldkamp Junk Removal (Golden Fields Enterprises, LLC)
St. Charles, MO 63301
Phone: (314) 887-5773
Email: mary@goldkampjunkremoval.com
Questions About This Page?
Call or email us and we’ll walk you through it.