Terms & Conditions
These Terms and Conditions (“Terms”) govern your use of goldkampjunkremoval.com (the “Site”) and the services provided by Golden Fields Enterprises, LLC, doing business as Goldkamp Junk Removal (“Goldkamp,” “we,” “us,” or “our”). By using our Site or booking a service with us, you agree to these Terms. If a written estimate, service agreement, or invoice you accept includes different terms, those terms control for that job.
1. Our Services
Goldkamp provides junk removal, hauling, cleanouts, light demolition, land clearing, and related services to residential and commercial customers in St. Charles County, St. Louis County, Lincoln County, Warren County, and the surrounding Missouri areas. Service is subject to availability and site conditions.
References on our Site to “same-day,” “fast,” or similar terms describe our general goals and do not guarantee same-day or immediate service. Arrival times are estimated windows and may change because of traffic, weather, earlier jobs, or other circumstances. We will make reasonable efforts to let you know about delays.
2. Estimates and Pricing
Prices and estimates shown on our Site or given by phone, text, or from photos are estimates based on the information available at the time. Your final price is based on the volume, weight, and type of material actually removed and the conditions at the time of service. We confirm the price with you on site before we load anything. If you add items or the job differs from what was described, we will tell you the new price before continuing.
Extra charges may apply for stairs, long carries, bagging loose items, heavy material (such as concrete, tile, dirt, or rock), infested or contaminated items, and extra labor, as described on our pricing page. Any extra charge will be confirmed with you before the work is done.
Discounts and promotions are subject to the conditions stated in the offer, cannot be combined unless stated, and may be changed or ended at any time without affecting jobs already booked.
3. Your Responsibilities
By requesting service, you confirm that you own, or are authorized to dispose of, the items and structures you ask us to remove or demolish, and that you have the right to give us access to the property.
You are responsible for providing safe and clear access to the items, and for removing any personal belongings, valuables, documents, or items you want to keep before we load. Once items are loaded, we may not be able to retrieve them, and we are not responsible for items removed at your direction.
4. Items We Cannot Take
Unless we agree otherwise in writing, we do not accept hazardous or regulated materials, including paint, solvents, fuel, propane tanks, chemicals, asbestos, and medical waste. You must tell us before service about any such materials. We may decline or stop service if undisclosed hazardous materials are found.
We recycle and donate as much as we reasonably can, but we do not guarantee that any specific item will be recycled, donated, or reused.
5. Right to Refuse or Stop Service
We may decline or stop service if conditions are unsafe, hazardous, or significantly different from what was described, including structural risks or unsafe working environments. If we stop a job for these reasons, you will be charged only for work already completed.
6. Payment
Payment is due when the service is completed, unless otherwise agreed in writing. Accepted payment methods are listed on your estimate or invoice. Unpaid balances may result in late fees where permitted by law, refusal of future service, and collection action.
7. Cancellations and Rescheduling
Please let us know as soon as possible if you need to cancel or reschedule. If a cancellation fee applies to your job, we will tell you before you book. Repeated late cancellations or missed appointments may affect future scheduling.
8. Property Damage and Limitation of Liability
We take reasonable care when performing our work and carry insurance. Junk removal involves moving large and heavy items, sometimes through tight spaces, and some risk of minor wear is unavoidable.
If our crew damages your property through our own fault, such as striking a structure or vehicle with our truck or trailer, we will take responsibility for repairing it or paying for the repair, directly or through our insurance. If you believe we damaged your property, please notify us within 48 hours of service, with photos if possible, so we can review it.
To the fullest extent permitted by law, we are not responsible for: pre-existing damage; minor cosmetic marks (such as scuffs or scratches) to floors, walls, or driveways caused by normal removal work; damage caused by structural weakness, hidden conditions, or unsafe conditions not disclosed to us; or damage to items you asked us to remove. We are not liable for indirect, incidental, or consequential damages, such as lost income or lost use of the property. Nothing in these Terms limits liability that cannot be limited under Missouri law.
9. Text Messaging (SMS) Terms
Program description. Goldkamp Junk Removal sends service-related text messages through Housecall Pro, our field service management and scheduling platform, such as appointment reminders, crew arrival updates, service updates, invoices, and billing notifications. If you separately opt in to marketing messages, we also send promotional text messages, such as special offers, through GoHighLevel, our CRM platform.
How you opt in. You can opt in verbally, in person, by phone, by checking the relevant box on a form on our Site, or through another approved opt-in method. Service messages and marketing messages are separate choices. Your consent to receive text messages is not required as a condition of purchase.
Frequency, cost, and opt-out. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving messages, or HELP for help. You can also contact us at (314) 887-5773 or mary@goldkampjunkremoval.com. Carriers are not liable for delayed or undelivered messages.
Privacy. We do not sell or share your mobile phone number or SMS consent with third parties for their marketing purposes. See our Privacy Policy for details.
10. Use of This Website
You agree to use our Site only for lawful purposes, not to submit false or misleading information, not to disrupt or interfere with the Site, and not to use automated tools to scrape or abuse our forms.
11. Intellectual Property
All content on this Site, including text, images, logos, and design, is owned by Goldkamp or its licensors and is protected by copyright and other laws. You may view and print pages for personal use. You may not copy, reproduce, or use our content for commercial purposes without our written permission.
12. Third-Party Links
Our Site may link to third-party websites, including Google and Meta. We do not control and are not responsible for the content or practices of those sites.
13. Website Disclaimer
The Site and its content are provided “as is,” without warranties of any kind, including warranties of accuracy or availability. Prices and information on the Site may change without notice.
14. Force Majeure
We are not liable for delays or failure to perform caused by events outside our reasonable control, such as severe weather, natural disasters, power outages, government actions, or landfill and transfer station closures.
15. Governing Law and Disputes
These Terms are governed by the laws of the State of Missouri, without regard to conflict-of-law principles. Any dispute will be brought in the state or federal courts located in St. Charles County, Missouri, unless the law requires otherwise. Before filing any claim, please contact us so we can try to resolve it informally.
16. General
If any part of these Terms is found unenforceable, the rest remains in effect. These Terms, together with any written estimate, service agreement, or invoice you accept, are the entire agreement between you and Goldkamp regarding your use of the Site and our services.
17. Changes to These Terms
We may update these Terms from time to time. Changes take effect when posted on this page, with an updated “Last updated” date. The Terms in effect when you book a job apply to that job.
18. Contact Us
Goldkamp Junk Removal (Golden Fields Enterprises, LLC)
St. Charles, MO 63301
Phone: (314) 887-5773
Email: mary@goldkampjunkremoval.com
Questions About This Page?
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